Privacy Policy | KRC Rock

KRC Rock Inc. values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our online services, or interact with us digitally.

By accessing or using our website (www.krcrock.com), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

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PRIVACY AT A GLANCE

• We collect only the information needed to serve you
• We do not sell your personal information
• Cookies are used to improve site performance and experience
• You can opt out of marketing communications at any time

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INFORMATION WE COLLECT

Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including but not limited to your name, email address, phone number, billing or delivery information, and inquiry or account details.

You are not required to provide personal information; however, choosing not to may limit your ability to access certain services or features.

Automatically Collected Information
When you visit our website, we may automatically collect non-personal information such as your IP address, browser type, operating system, pages viewed, time spent on the site, and referring URLs. This information helps us improve website performance and user experience.

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HOW WE USE YOUR INFORMATION

We use collected information to:
• Provide and manage products and services you request
• Respond to inquiries and provide customer support
• Communicate regarding orders, deliveries, or account matters
• Send promotional or informational emails only when you have opted in
• Conduct surveys, analytics, or research to improve our services
• Customize website content and functionality
• Comply with legal obligations

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DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Retention periods may depend on legal, regulatory, or operational requirements.

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SHARING AND DISCLOSURE OF INFORMATION

KRC Rock does not sell, rent, or lease personal information.

We may share information only:
• With trusted service providers assisting in website or business operations
• To comply with legal obligations, subpoenas, or lawful requests
• To protect our rights, property, or safety, or that of others
• With your explicit consent
• In aggregated or anonymized form that does not identify you personally

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COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve functionality and analyze website traffic.

Types of cookies we may use include:
• Essential cookies required for website functionality and security
• Analytics cookies to understand site usage and improve performance
• Functional cookies to remember preferences
• Marketing cookies, if applicable, to measure effectiveness of content or promotions

You may control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

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THIRD-PARTY SERVICES AND SOCIAL MEDIA

Our website may include links to third-party websites or social media features such as Facebook, Instagram, or X (Twitter). These services may collect information according to their own privacy policies. KRC Rock is not responsible for third-party privacy practices.

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NON-MARKETING COMMUNICATIONS

We may contact you for non-marketing purposes, including service notifications, order updates, account issues, security alerts, or system notices. These communications are necessary for normal business operations.

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YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications. Requests may be submitted using the contact information below.

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INTERNATIONAL USERS

KRC Rock Inc. operates primarily in the United States. If you access our website from outside the U.S., you consent to the transfer and processing of your information in the United States.

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DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal information. Sensitive information submitted online is encrypted using SSL technology. While we strive to protect your data, no system is completely secure.

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POLICY UPDATES

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised Policy.

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If you have questions or concerns regarding this Privacy Policy, please contact us:

Email: information@krcrock.com
Phone: 760-744-1036
Mailing Address:
KRC Rock Inc.
700 N Twin Oaks Valley Rd
San Marcos, CA 92069

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